Support
Last updated: February 26, 2026
Need help with login, data, or billing? Email OzRod3@gmail.com.
Fastest way to get help
- The email address you used to sign in (Google login email).
- What page you were on and what you expected to happen.
- Any error message you saw (copy/paste is best).
Billing, refunds, and cancellations
Gnossy subscriptions are processed by Paddle, who acts as the Merchant of Record.
For refunds, billing issues, and cancellations, use the instructions on your Paddle receipt / invoice email. Include your order number and purchase email.
If you can’t find your receipt, email us and we’ll help you locate what you need to submit to Paddle.
See: Refund Policy and Terms.